Creating Technical Documentation for Start-ups & Tech Companies

We build product guides and API docs in weeks not months without the overhead of a full-time team. 

Product and user guides, API docs & release notes

Without the overhead of a full-time team

Delivered in weeks, not months

Convae is an outsourced solution providing best-in-class technical documentation that enhances your product, streamlines user onboarding, and reduces support costs.

With over 20 years of experience, our expert team has crafted product and developer documentation for industry leaders.

What We Do

We’ll build you a taxonomy that is easy to understand and captures how your customers use your product.

Product Documentation

User guides and setup instructions that clearly explain your product and its features.

API & SDK Guides

Manuals designed for easy integration and use of your APIs and SDKs

Release Notes

Summaries of new features, API changes, and bug fixes, custom templated for your dev cycle.

A simple workflow

Our simple process that takes the hassle away from you.

Toggle for more information on the work we provide.

1. Scoping

We start by reviewing your draft developer notes, source code and any existing content to understand your product.

Input formats

Person of Contact (POC)

We are always in contact with the POC for quick questions and feedbacks.

2. Proposal

Next, we provide a draft taxonomy, page structure templates, and sample content for your review and approval before initiating work.

Client Approval

Taxonomy design

Structured information architecture for your product’s technical docs.

Style & editorial guides

A bespoke style and editorial guide to standardize your content and optimize it.

Conceptual pages

In-depth introductions, feature overviews and explanations to give developers clear context.

3. Creation

We deliver a complete end-to-end documentation project, including guides, tutorials, CRUD guides, and API documentation, with multi-layered reviews from your legal, marketing and product teams for validation.

Client Feedback

Setup Instructions

Get started pages and quick start guides for developers.

Platform Architectures

Custom diagrams and visual assets to map your product’s components.

Tutorials

E2E walkthroughs and use-case specific guides.

CRUD Guides

Clear instructions for Create, Read, Update, and Delete operations.

Migration Guides

Step-by-step guides to help users transition from one API, product, or version to another.

Visual Aides

Diagrams, annotations, charts, maps, flows, videos or gifs

Best practices

Tips & recommendations to optimize developer experience.

FAQ

Troubleshooting pages that answer common client or customer questions.

4. Delivery

After one round of revision, Convae publishes your documentation on a platform of your choice or we’ll build one for you.

Documentation platforms

ReadMe, Markdoc, Mintlify, and all similar platforms.

Why Convae

Hiring technical writers takes time, costs more, and often results in underutilized resources. Maximize efficiency with flexible, on-demand documentation solutions tailored to your needs.

Outsourced

Finding skilled technical writers takes time - and costs more. Get expert access without hiring a team of full-time hires or contractors.

Swift results

We have strong technical knowledge, editorial guides, and content creation formulas that will help us accelerate production.

Built to last

Minimize maintenance and revamps with docs that are complete, accurate, and timeless.

Curious? Let's Chat.

We'd love to hear from you! Whether you have questions about our services, need assistance with a project, or simply want to explore how we can work together, our team is here to help.

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